Service Disclaimer
Last updated: March 2025
1. Service Provided "As Is"
The Qorva AI Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
2. No Warranty of Results
We do not warrant that the use of the Service will achieve any particular business outcome, performance improvement, compliance result, or quality assurance objective. Results will vary depending on the quality of transcripts submitted, the rubric configuration used, and the nature of the interactions being analyzed.
3. Third-Party Integrations
The Service may integrate with or link to third-party services, tools, or platforms. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is governed by their respective terms and policies.
4. Availability and Uptime
We strive to maintain high availability of the Service but do not guarantee any specific uptime percentage except as expressly stated in an Enterprise Service Level Agreement. Scheduled maintenance, unexpected outages, or force majeure events may result in temporary unavailability.
5. Beta Features
Some features of the Service may be offered in beta or preview status. Beta features are provided without warranty and may be modified, discontinued, or removed at any time without notice.
6. Disclaimer of Consequential Damages
To the fullest extent permitted by law, Qorva AI disclaims all liability for indirect, incidental, special, consequential, or punitive damages arising from your use of or reliance on the Service, including but not limited to loss of profits, loss of data, or business interruption.